The bespoke design process

Our bespoke design service gives you the opportunity to create a truly one of a kind piece, mindfully handcrafted in our London studios by skilled in-house jewellers. Perfect to commemorate cherished moments and special memories, let us take you through the bespoke design process from the very first meeting to the final finished piece.

The current lead time is 4-8 weeks.

STEP 1

Initial consultation

Your bespoke journey begins with a complimentary virtual or in-person consultation at our Islington or Coal Drops Yard locations. Our Studio Design Manager will ask about your individual taste, any initial ideas, and specific design requirements.

In this first meeting we’ll ask you about your preferred metal, gemstones you have in mind, and any personalised customisations, such as engraving.

STEP 2

Gemstone sourcing

We have a selection of unusual and unique gemstones available to view, including our beautiful grey diamonds. If you don’t see one that’s just right for you, we can source a stone to suit your particular requirements.

We also work with repurposing gemstones from jewellery you already own as a sustainable way to recycle a meaningful gemstone. All of our gemstones are conflict-free and handpicked by Maya and our jewellers.

STEP 3

Handcrafted in London

Once your gemstones have been selected and your design has been finalised, your bespoke piece will be carefully handcrafted in our London atelier using 100% recycled gold.

We work with our skilled in-house jewellers and occasionally collaborate with experienced artisans in the heart of London’s jewellery district, Hatton Garden, to perfect the design.

STEP 4

The finished piece

In 4-8 weeks your bespoke piece will be ready and presented in a special Maya Magal box.

With your new piece you will receive a care guide and, upon request, a valuation document outlining the specifications and origins of your gemstone.

AFTERCARE

We're here for you from the moment you start your bespoke journey with us. We design jewellery to last a lifetime and this means our bespoke pieces include complimentary re-sizing, repairs, and re-polishing. 

As gemstones can require different care, we are happy to talk you through more detailed care instructions for your particular gemstone. Visit our Jewellery Care Guide for more information on how to best care for your jewellery. 

OUR REVIEWS

"We had my engagement ring bespoke made at Maya Magal and we couldn't be happier with the result. Nathan captured the brief to the dot and made us the perfect ring (even more beautiful than what we had dreamed of). A big thank you! And we’ll definitely be back for the wedding band."

"The team at Maya Magal created a beautiful and unique engagement ring for me, as well as bespoke wedding bands. They were a pleasure to work with and were very helpful with advice and design ideas, giving us plenty of options to choose from to create our perfect rings. Would definitely recommend!"

"From start to finish my mind was completely put at ease. Nathan and the team did a brilliant job bringing the necklace I had in my head to life. The communication was brilliant and I was kept informed a long the way. I would absolutely recommend the team for any bespoke designs - I’m just looking at what jewellery I want next."

Start your bespoke journey...