The bespoke design process
Our bespoke design service gives you the opportunity to create a truly one of a kind piece, mindfully handcrafted in our London studios by skilled in-house jewellers. Perfect to commemorate cherished moments and special memories, let us take you through the bespoke design process from the very first meeting to the final finished piece.
The current lead time is 4-6 weeks
Step 1
INITIAL
CONSULTATION.
Your bespoke journey begins with a complimentary virtual or in-person consultation at our Islington or Coal Drops Yard locations. Our Studio Design Manager Nathan will ask about your individual taste, any initial ideas, and specific design requirements.
In this first meeting we’ll ask you about your preferred metal, gemstones you have in mind, and any personalised customisations, such as engraving.


Step 2
GEMSTONE
SOURCING.
We have a selection of unusual and unique gemstones available to view, including our beautiful grey diamonds. If you don’t see one that’s just right for you, we can source a stone to suit your particular requirements.
We also work with repurposing gemstones from jewellery you already own as a sustainable way to recycle a meaningful gemstone. All of our gemstones are conflict-free and handpicked by Maya and Nathan.
STEP 3
Handcrafted in London
Once your gemstones have been selected and your design has been finalised, your bespoke piece will be carefully handcrafted in our London atelier using 100% recycled gold.
We work with our skilled in-house jewellers and occasionally collaborate with experienced artisans in the heart of London’s jewellery district, Hatton Garden, to perfect the design.

Step 3
HANDCRAFTED
IN LONDON.
Once your gemstones have been selected and your design has been finalised, your bespoke piece will be carefully handcrafted in our London atelier using 100% recycled gold.
We work with our skilled in-house jewellers and occasionally collaborate with experienced artisans in the heart of London’s jewellery district, Hatton Garden, to perfect the design.


STEP 4
The finished piece
In 4-6 weeks your bespoke piece will be ready and presented in a special Maya Magal box.
With your new piece you will receive a care guide and, upon request, a valuation document outlining the specifications and origins of your gemstone.

Step 4
THE FINISHED
PIECE.
In 4-6 weeks your bespoke piece will be ready and presented in a special Maya Magal box.
With your new piece you will receive a care guide and, upon request, a valuation document outlining the specifications and origins of your gemstone.
AFTERCARE
We're here for you from the moment you start your bespoke journey with us. We design jewellery to last a lifetime and this means our bespoke pieces include complimentary re-sizing, repairs, and re-polishing.
As gemstones can require different care, we are happy to talk you through more detailed care instructions for your particular gemstone. Visit our Jewellery Care Guide for more information on how to best care for your jewellery.
What previous bespoke customers say...
"We had my engagement ring bespoke made at Maya Magal and we couldn't be happier with the result. Nathan captured the brief to the dot and made us the perfect ring (even more beautiful than what we had dreamed of). A big thank you! And we’ll definitely be back for the wedding band."
"The team at Maya Magal created a beautiful and unique engagement ring for me, as well as bespoke wedding bands. They were a pleasure to work with and were very helpful with advice and design ideas, giving us plenty of options to choose from to create our perfect rings. Would definitely recommend!"
"From start to finish my mind was completely put at ease. Nathan and the team did a brilliant job bringing the necklace I had in my head to life. The communication was brilliant and I was kept informed a long the way. I would absolutely recommend the team for any bespoke designs - I’m just looking at what jewellery I want next."
Start your bespoke journey...


STEP 1
Getting to know you

STEP 1
STEP 1
Getting to know you
The bespoke journey starts with an initial complimentary consultation, which can be held online or in our Islington workshop. With a friendly chat in a relaxed setting, our Studio Design Manager Nathan will get to know you, your individual taste and discuss any specific design requirements. Materials will be discussed, as well as gemstones and added customisation options like engraving.
BOOK A FREE CONSULTATIONSTEP 2
Stone sourcing

We have a selection of unique, unusual gemstones available for you to view. Customers often come to us to create a contemporary, beautifully different design featuring unusual stones like our much-loved grey diamonds. If you prefer something a little different, we will take your requests and source stones that fit your requirements.
Alternatively, we can also repurpose a stone of your own or use an old-cut stone for a more sustainable way of jewellery making. All stones we use are conflict-free and individually hand-picked by our founder Maya and studio designer manager Nathan.
STEP 3
Handmade in London

Your bespoke jewellery will be handmade in our Islington workshop. Our bespoke jeweller Yasmin uses 100% recycled gold and conflict-free, responsibly sourced stones to complete the design. Although most of the creation process takes place in our Islington workshop, we sometimes work with skilled artisans in the heart of London’s jewellery district Hatton Garden to perfect the design.
STEP 4
The finished piece

In just four to six weeks - depending on the complexity of your design - your bespoke piece will be ready and presented to you in our beautiful luxury Maya Magal jewellery box. You will receive a care guide and, upon request, a valuation document outlining the specifications and origins of your gemstones.
STEP 2
Stone sourcing
We have a selection of unique and unusual gemstones available for you to view, like our much-loved grey diamonds. If you have a specific stone in mind or you prefer something a little different, we can source stones that fit your requirements. Alternatively, we can repurpose a stone of your own, or use an old-cut stone for a more sustainable way of jewellery making. All stones we use are conflict-free and individually hand-picked by our founder Maya and Studio Designer Manager, Nathan.
FIND OUT MORE

STEP 3
Handmade in London
Your bespoke jewellery will be handmade in our Islington workshop. Our jeweller Yasmin uses 100% recycled gold and conflict-free, responsibly sourced stones to complete the design. Occasionally we work with skilled artisans in the heart of London’s jewellery district, Hatton Garden, to perfect the design.
VISIT OUR WORKSHOPSTEP 4
The finished piece
In just four to six weeks, your bespoke piece will be ready and presented to you in a luxury Maya Magal jewellery box. You will receive a care guide and, upon request, a valuation document outlining the specifications and origins of your gemstones.
BOOK A FREE CONSULTATION
Start your bespoke journey today
We would love to turn your dream design into a beautifully handcrafted piece unique to you! Find more information about the MM Bespoke Journey here, or have a look at our past bespoke commissions to find get inspired...
BOOK A FREE CONSULTATIONAftercare
From the moment you start your bespoke journey with us, we’re here for you. This means that complimentary re-sizing and polishing for life is included with all bespoke pieces.

Looking for some inspiration?
We have been creating bespoke designs for over 5 years, from unusual engagement rings and personal wedding bands, to repurposed family heirlooms you'll find inspiration in our gallery of previous commissions






Aftercare
From the moment you start your bespoke journey with us, we’re here for you. We design jewellery to last a lifetime and this means complimentary re-sizing, repairs and re-polishing is included with all bespoke pieces, as well as a two year warranty.
Start your bespoke journey today
We would love to turn your dream design into a beautifully handcrafted piece unique to you!
BOOK A FREE CONSULTATION
Our materials
Interested in designing something bespoke together? Read all about the materials we use to handcraft your piece. Can we make these page intros either 3 or 4 lines?
LEARN MOREOUR MATERIALS
Bespoke engagement rings
There's only one story like yours so why shouldn't your engagement ring be equally unique? Read more about the process of designing a bespoke engagement ring.
LEARN MOREBESPOKE ENGAGEMENT RINGS
Sustainability
We've made a promise to ourselves to continuously look for new ways to improve as a brand. Read about our sustainable journey and what we're doing to make a difference.
LEARN MORESUSTAINABILITY