Jewellery care guide
Handcrafted to last - designed for life.
Every Maya Magal piece is handcrafted using the finest, responsibly sourced materials. Our jewellery is designed to be worn every day and, with the right care, cherished for a lifetime.
We offer a lifetime cleaning and care guarantee and a two-year warranty on all pieces - part of our ongoing commitment to craftsmanship and service.
Solid gold jewellery
Durable, timeless, and made to endure.
We work with 18ct and 9ct yellow and white gold, using recycled gold wherever possible. Solid gold is naturally resistant to tarnishing and oxidation, making it ideal for long-term wear.
How to care for solid gold
- Clean gently by hand using warm, detergent-free soapy water.
- Remove before swimming in chlorinated or salt water to prevent surface dullness.
- Buff lightly with a polishing cloth to restore lustre.
- For a deeper clean, visit us for a complimentary freshen-up.
- Store in a dry, safe place when not in use.
Sterling silver jewellery
Recycled. Refined. Responsibly made.
We only use 925 sterling silver, consisting of 92.5% pure silver and 7.5% copper - sourced and recycled wherever possible.
How to care for sterling silver
- Silver naturally oxidises over time; remove before exercising or swimming.
- Regular wear helps prevent tarnish - your skin’s oils act as a natural polish.
- Avoid perfume, creams, and harsh chemicals.
- Clean gently with a silver polishing cloth.
- Store in a dry, fabric-lined box or pouch when not worn.
Gold plated silver jewellery
A warm glow, carefully layered.
Our gold-plated pieces are made from 925 sterling silver coated with 18ct gold - 3 microns thick on rings and bracelets, and 2 microns on other designs. We also offer a quick replating service for pieces that need refreshing.
How to care for gold plated jewellery
- Remove before sleeping, exercising, or exposure to water.
- Avoid contact with perfume, lotions, or cleaning products.
- Clean gently with a dry, soft cloth.
- Store in a cool, dry place to preserve plating quality.
Diamond jewellery
Enduring brilliance, crafted with integrity.
Our natural and lab-grown diamonds are responsibly sourced and conflict-free. Though diamonds are among Earth’s hardest materials, they still deserve care.
How to care for diamonds
- Remove during strenuous activity to protect settings.
- Clean with warm soapy water and a soft brush, then pat dry.
- Visit us anytime for a professional polish and inspection.
- Store individually in a soft-lined box to prevent scratches.
Pearl jewellery
Organic beauty, handled with care.
We use freshwater pearls, each chosen for its natural form and lustre. Pearls thrive with gentle wear and skin contact but need extra care.
How to care for pearls
- Remove before sleeping, bathing, or exercising.
- Avoid exposure to perfume, heat, and harsh chemicals.
- Wipe gently with a damp cloth after wear.
- Store in a soft pouch or fabric-lined box.
- Avoid storing in airtight containers, as pearls need to breathe.
Natural gemstone jewellery
Individual beauty, ethically sourced.
Each of our gemstones is conflict-free and selected for its unique colour, clarity, and character.
How to care for natural gemstones
- Remove before exercising, bathing, or applying skincare.
- Clean gently with warm water and a soft-bristle brush.
- Avoid direct sunlight or high humidity, which can affect colour over time.
- Store in a dry, cool place.
- Prevent scratching by storing away from other jewellery.
Cleaning & Care Guarantee
For life, not just for now.
We offer a lifetime jewellery care and cleaning guarantee. Drop in anytime for a complimentary check-up - our jewellers will clean, polish, and inspect your piece to ensure it continues to shine. They’ll also check clasps, settings, and links to keep your jewellery secure for years to come.
If you have any questions, our team is always here to help.
Our Warranty
All Maya Magal jewellery comes with a two-year warranty covering craftsmanship, materials, and repairs where applicable. Because pieces made by hand deserve care that lasts as long as they do.
Jewellery Care FAQs
Your questions, thoughtfully answered.
We recommend removing your jewellery before showering, swimming, or exercising.
Water, salt, and chlorine can cause dullness or surface wear over time - especially for gold plated or silver pieces. For solid gold jewellery, occasional water contact is fine, but we suggest removing it before long exposure to maintain its natural shine.
Store your pieces in a clean, dry, and soft-lined box or pouch. Keep each item separate to avoid scratches, especially when storing diamonds, gemstones, or pearls.
Pearls need airflow, so avoid airtight containers. A little care in storage helps preserve the beauty and longevity of your jewellery.
A gentle clean once a month keeps your pieces looking their best.
Use warm, detergent-free soapy water and a soft brush, then pat dry with a clean cloth.
Avoid harsh chemicals, silver dips, or ultrasonic cleaners - these can damage finishes and delicate stones.
You’re always welcome to visit us for a professional polish and check-up - part of our lifetime cleaning guarantee.
To clean solid gold jewellery, soak it briefly in warm, soapy water, gently brush with a soft toothbrush, and dry with a lint-free cloth. For gold plated jewellery, avoid soaking -simply buff lightly with a soft, dry cloth.
If your gold pieces ever lose their lustre, our team can re-plate or professionally polish them in our London workshops.
Silver naturally oxidises over time - it’s part of its charm. To slow the process, wear your silver jewellery often; your skin’s natural oils act as a gentle barrier.
When not wearing it, store silver in a dry pouch or anti-tarnish cloth. Avoid contact with lotions, perfumes, or cleaning products.
Both are beautiful yet delicate.
Pearls prefer to be worn against the skin but dislike chemicals, heat, and water. Wipe them gently after wearing.
Gemstones vary in hardness - most should be cleaned with warm water, a soft brush, and patience.
Keep pearls and gemstones separate from metal jewellery to prevent scratches.
Yes - every piece of Maya Magal jewellery comes with a lifetime cleaning and care guarantee.
Drop by one of our London workshops anytime for a complimentary clean and inspection. Our jewellers will polish, tighten settings, and ensure your piece is in perfect condition. We also offer replating and repair services for a small fee if required.
Your two-year warranty covers any manufacturing or material faults - including clasps, settings, and structural issues that occur under normal wear.
If your piece ever needs repair beyond that period, we’ll always offer a restoration service at a fair price. We believe that care shouldn’t have an expiry date.
Absolutely.
Repurposing jewellery is a core part of our sustainable ethos. We can melt down old gold or silver, reuse your gemstones, and design something new while honouring the original sentiment.
Learn more about our Repurposing Service - a meaningful way to give old pieces a new life.
Yes - our pieces are handcrafted in zero-waste London workshops using 100% recycled gold and silver, along with lab-grown or responsibly sourced gemstones.
We believe sustainability is about permanence - creating jewellery designed to be worn, repaired, and passed on.
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