Shipping & Returns
| Delivery option | Cost | Order by | Delivery time |
|---|---|---|---|
| Standard delivery | £2.95 or FREE for orders over £75 | N/A | 3-7 working days |
| Next day delivery | £5 or FREE for orders over £250 | 3pm Mon-Fri | Next working day |
Delivery times for our made to order pieces vary. These items will be shipped once ready and we will notify you via email once dispatched.
Standard delivery:
£2.95 or FREE on orders over £75
3-6 working days
Next day delivery:
£5 or FREE on orders over £250
Next working day
Order by 3pm, Monday to Friday
Delivery times for our made to order pieces vary. These items will be shipped once ready and we will notify you via email once dispatched.
| Delivery option | Cost | Order by | Delivery time |
|---|---|---|---|
| International delivery | £7.95 or FREE for orders over £135 | N/A | 3-11 working days |
International shipping:
£7.95 or FREE on orders over £135
3-11 working days
VAT is not charged on orders outside of the UK and recipients are liable for payment of all relevant import duties, taxes and levies applied to the import of pieces purchased from us.
Delivery times for our made to order pieces vary. These items will be shipped once ready and we will notify you via email once dispatched.
To collect your order from one of our London stores in Islington, Marylebone and King's Cross, select "Collect in store" at checkout. We will contact you via email once your order is ready for collection.
If you have purchased a made to order item, we will get in touch via email once it is ready for collection.
We hope that you love your new Maya Magal jewellery but if you need to return it for any reason, we offer a 14 day FREE return period for UK orders.
- Please get in touch with us to start your free return.
- Item(s) must be returned to us in the original packaging, along with the order number and the reason why you wish to return it.
- If the item was a gift, please provide the name or email of the person who made the purchase.
Please note:
- Sale items bought in store can only be exchanged, not refunded
- Products sold as part of a set must be returned together to be eligible for a refund/return
- We cannot accept returns on engraved, personalised or bespoke pieces, as they have been customised especially for you.
We will offer a full refund or repair any jewellery pieces found to be faulty/defective. Please return the faulty item(s) to us following the return steps outlined above.
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