Unfortunately we can only offer our standard delivery service right now.
All orders are still being shipped but with slight delays.
Please get in touch if you have any further questions.
Thank you for your patience.
We offer free 1st class "signed for" delivery on all items in the UK.
Standard delivery takes 3-5 working days.
Royal Mail are currently not asking for signatures upon delivery for health & safety reasons.
We offer free international shipping for all orders over £75.
Due to the COVID-19 outbreak there are currently delays shipping internationally.
COLLECT IN STORE
You can select "Collect in store" at checkout.
Currently the only store open is our Islington branch but keep an eye out for updates as this changes daily.
IN-STORE & ONLINE RETURNS
We hope you love your new Maya Magal jewellery but if you need to return it for any reason, it will be stress-free.
We have currently extended our returns period from 14 days to 40 days.
Any order bought on or after 16.03.20 can now be exchanged or returned within the following 40 days. Please get in touch before posting anything back to us as our stores are now closed. We are taking returns to a new temporary address.
A couple of things to keep in mind: sales items bought in store can only be exchanged, not refunded; All products sold in a set must be returned together to be eligible for a refund/return; We cannot accept returns on engraved, personalised or bespoke pieces, as they have been customised especially for you.
If you have experienced any fault with your piece, please accept our apologies. We offer a full refund or repair for any pieces found to be faulty/defective.
Please make sure to return the piece in the original packaging. Included with your returns should be: the order number and the reason why you want to return it. If you don’t know the order number, please provide the name or email of the person who made the purchase.
Our stores are currently closed but please get in touch by email and we can assist you further.