DELIVERY
Unfortunately we can only offer our standard delivery service right now.
All orders are still being shipped but with slight delays.
Please get in touch if you have any further questions.
Email: tamsin@mayamagal.co.uk
Whatsapp: 07725339596
Thank you for your patience.
U.K STANDARD DELIVERY
We offer free shipping on all orders over £45.
Orders at £45 or below will be charged £2.95 for standard shipping.
We ship our items with Royal Mail, 1st class "signed for"
Standard delivery takes 3-5 working days.
Royal Mail are currently not asking for signatures upon delivery for health & safety reasons. Please make sure you are at home to receive the package.
INTERNATIONAL SHIPPING
We offer free international shipping for all orders over £75.
Orders at £75 or below will be charged £7.95 for standard international shipping.
Due to the COVID-19 outbreak there are currently delays shipping internationally.
COLLECT IN STORE
You can select "Collect in store" at checkout and choose one of our 3 central London locations.
RETURNS
IN-STORE & ONLINE RETURNS
We hope you love your new Maya Magal jewellery but if you need to return it for any reason, it will be stress-free.
We have a 14 day returns policy.
A couple of things to keep in mind: sales items bought in store can only be exchanged, not refunded; All products sold in a set must be returned together to be eligible for a refund/return; We cannot accept returns on engraved, personalised or bespoke pieces, as they have been customised especially for you.
If you have experienced any fault with your piece, please accept our apologies. We offer a full refund or repair for any pieces found to be faulty/defective.
Please make sure to return the piece in the original packaging. Included with your returns should be: the order number and the reason why you want to return it. If you don’t know the order number, please provide the name or email of the person who made the purchase.
You can pop in to any of our central London stores to return an item.
Alternatively you can post them back to our workshop :
Maya Magal London
Unit 34
Coal Drops Yard
N1C 4DQ
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Any further enquiries please contact :
Email: nathan@mayamagal.co.uk
