We offer an immediate and full refund for any faulty/defective products. Please bring the piece back to either our Marylebone or Islington stores:

Marylebone - 24 St Christopher's Place, Marylebone, London, W1U 1NS

Islington - 193 Upper Street, Islington, London, N1 1RQ

We offer a 14 day return and exchange policy for any unworn jewellery purchased online or in-store in its original packaging. This unfortunately does not apply to earrings due to hygiene reasons. 

We can not accept returns on engraved or personalised pieces. 


Maya Magal London

193 Upper St

London, United Kingdom

N1 1RQ

For any other queries please contact us at 0207 354 2945