Returns and Exchanges
IN-STORE & ONLINE RETURNS
We offer a full refund or exchange on any unworn full-priced jewellery in its original packaging when returned within 14 days.
Any sale item bought in-store cannot be returned, only exchanged.
Our 6 month guarantee on all gold plated items is not applicable to sale items.
We offer a full refund or repair for any faulty/defective products. Please bring the piece back to any one of our stores below :
Kings Cross - Unit 34, Coal Drops Yard, London, N1C 4DQ
Marylebone - 24 St Christopher's Place, Marylebone, London, W1U 1NS
Islington - 193 Upper Street, Islington, London, N1 1RQ
We can not accept returns on engraved, personalised or bespoke pieces.
ONLINE RETURNS ADDRESS :
Maya Magal London,
Coal Drops Yard,
For any enquiries please contact us at 0208 016 7580 or email firstname.lastname@example.org