Our Message During COVID-19
*We will be keeping this page up to date regularly with any changes*
To our wonderful Maya Magal supporters,
We know times are hard for everyone at the moment and we hope you are keeping safe and healthy. Being a small business we are doing our best to support our employees and stay afloat in these uncertain times. As with many businesses our sales have taken a big hit we had to close our stores for a while but we are now back open and optimistic about the 'new normal'.
We are taking each day as it comes, but wanted to update you on what we are doing and some changes. If you are in a position to support small brands we hope that you will consider Maya Magal for some of your purchases!
All of our stores are currently open. Opening hours are reduced and we have less staff in each store. Click here for addresses, phone numbers and opening hours for our three London shops. Please make sure you bring a mask when shopping with us unless you are exempt. We will be keeping you updated on Instagram so make sure you are following us there @mayamagaljewellery.
We are continuing to fulfil online orders with only minor delays due to less staff and Royal Mail delays. We haven't been offering next day delivery during this time as we can't guarantee delivery times. However if you need anything urgently get in touch and we'll see what we can do. Royal Mail are not requiring signatures and are working with contact free deliveries.
We are currently packing orders on Mondays, Tuesdays, Thursdays and Fridays. We are taking all necessary precautions to keep things disinfected and have both a hand washing and packing station at the ready.
If you need to get in touch about an order you can contact email@example.com or call us on 020 8016 7580
We are continuing to work on your bespoke jewellery. Our jewellers are currently back at our Islington workshop. All current orders are continuing as planned. We will be in touch to arrange shipping or collection options when your pieces are finished. If there are any changes or delays we will of course let you know as early as possible.
Our bespoke process is by appointment only and can now start with a digital consultation. Then once initial details are discussed we can book an in-person 1:2:1 consultation or continue digitally. We have put all the necessary steps in place to ensure the consultation area is sanitised before and after every consultation.
We can arrange initial digital consultations on video call over WhatsApp, Facetime or Skype to discuss your bespoke requests. Simply fill in this form to get a quote or book a consultation. Whether you know exactly what you'd like to make, or you just have an idea, complete the details you have and we'll be in touch to help you decide on the rest. Looking forward to helping you make something special!
DIGITAL PERSONAL SHOPPING
Getting a tiny bit bored at home and fancy a digital shopping experience? We can help! Request a personal styling session and we can give you a peek at our new collection (before it’s even launched!) and offer advice on styling for your current collection of jewellery. To book in for a complimentary phone or video call fill out this form.
We know not everyone may be in a position to spend at the moment. However, if you do want to support us or another local business consider buying a Gift Voucher for future use. We can send these digitally and they can be used for any jewellery or workshops.
All our workshops are currently postponed. Any tickets purchased for postponed or cancelled workshops can be used for another workshop date or towards jewellery. We will update you on this once our stores are open and along with government recommendations. You can also buy a gift voucher to be used towards any workshops in the future.
We hope you are all keeping safe and helping and supporting loved ones and neighbours in any way you can.
Lots of love,
Maya & the team xx