Our Message During COVID-19
*We will be keeping this page up to date regularly with any changes*
To our wonderful Maya Magal supporters,
We know times are hard for everyone at the moment and we hope you are keeping safe and healthy. Being a small business we are doing our best to support our employees and stay afloat in these uncertain times. As with many businesses our sales have taken a big hit and from Friday all our shops will be temporarily closed with the exception of our Islington store.
We are taking each day as it comes, but wanted to update you on what we are doing and some changes. If you are in a position to support small brands we hope that you will consider Maya Magal for some of your purchases!
We will continue to fulfil online orders whilst the Royal Mail service is running. We are lucky enough to have a few members of staff who can walk or bike into work and will be taking turns to come in and package up orders. We are taking all necessary precautions to keep things disinfected and have both a hand washing and packing station at the ready.
Royal Mail are not requiring signatures and are working with contact free deliveries, so keep and eye out for them. We can’t guarantee next day delivery at the moment though and all orders being processed do have delays on our side and with Royal Mail. So please be patient.
We will also make ourselves available out of the office (our team of eight will be working from home) so if you can’t get through via phone or email you can WhatsApp us on 07725339596.
We are continuing to work on your bespoke jewellery. Our two London jewellers have taken jewellery benches and tools home and are still working from there. All current orders are continuing as planned. We will be in touch to arrange courier / shipping options when your pieces are finished. If there are any changes or delays we will of course let you know as early as possible.
Nathan, our workshop manager, will be running digital consultations. Arrange a video call over WhatsApp, Facetime or Skype to discuss your bespoke requests. Simply fill in this form to get a quote or book a consultation. Whether you know exactly what you'd like to make, or you just have an idea, complete the details you have and we'll be in touch to help you decide on the rest. Looking forward to helping you make something special!
DIGITAL PERSONAL SHOPPING
Getting a tiny bit bored at home and fancy a digital shopping experience? We can help! Request a personal styling session and we can give you a peek at our new collection (before it’s even launched!) and offer advice on styling for your current collection of jewellery. To book in for a complimentary phone or video call fill out this form.
We know not everyone may be in a position to spend at the moment. However, if you do want to support us or another local business consider buying a Gift Voucher for future use. We can send these digitally and they can be used for any jewellery or workshops.
Our upcoming workshops in March have been postponed. Any tickets purchased for postponed or cancelled workshops can be used for another workshop date or towards jewellery. We will update you about April & May workshops closer to the time. You can also buy a gift voucher to be used towards any workshops in the future.
We hope you are all keeping safe and helping and supporting loved ones and neighbours in any way you can.
Lots of love,
Maya & the team xx